Volcanic Ash Disruption - Tuesday 24th May
Due to the impact of volcanic ash on UK airspace, Flybe has regrettably had to cancel flights to and from Edinburgh today.
Manston Airport is working closely with the flybe, the Met Office, the Civil Aviation Authority and National Air Traffic Services to monitor the situation.
Flights affected:
24/05/2011 BE573 Edinburgh - Manston, Kent Cancelled
24/05/2011 BE574 Manston, Kent - Edinburgh Cancelled
How to change a flight or apply for a refund
Passengers booked on cancelled flights on 24 May:
Passengers travelling on any flights which Flybe has been forced to cancel due to volcanic ash on Tuesday 24 May are being offered one of the following two options:
a) Re-book for travel within the next 14 days, on another flight on the same route at no additional charge, subject to availability (return flights can also be changed to allow the same duration of stay as originally booked)
b) A refund for the affected flight. We recommend you claim a refund here on flybe.com as the Customer Call Centre is currently experiencing high call volumes.
Passengers wishing to change their ticket may contact the Customer Call Centre on 01392 268500, however regretfully wait times are currently in excess of 15 minutes.
The Customer Call Centre will be open from 0700 on 24 May.
Flybe regrets the inconvenience being experienced due to circumstances beyond our control and thanks you for your patience during this time.